Privacy Policy

Effective Date: February 6, 2026

ShipLogix (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about users of our website, https://www.shiplogix.io, and our shipping consolidation services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information").

• Contact Information: Name, business email address, and phone number.

• Business Profile Data: Average orders per month, estimated revenue, and business URL.

• Payment Data: We use Stripe and Melio to process payments. We do not store your full credit card numbers on our servers; this data is handled securely by our third-party processors.

• Automated Collection: We use cookies, Meta Pixel, Google Tag Manager, and Google Analytics (GA) to collect data on how you interact with our site, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the collected information to:

• Provide and manage your shipping and logistics services.

• Process payments and manage billing via Melio/Stripe.

• Send appointment reminders, service updates, and marketing promotions.

• Optimize our website and advertising via retargeting (Meta/Google).

3. SMS Messaging & Consent (A2P Compliance)

ShipLogix maintains strict standards regarding your mobile privacy.

• No Sharing of SMS Data: We collect your phone number only when you explicitly opt-in via our contact or booking forms.

• ShipLogix does not sell, rent, or share SMS consent data or phone numbers with third parties or affiliates for their marketing purposes. * Your SMS opt-in data is kept strictly confidential and used only to provide the specific messaging services you requested (e.g., shipping alerts, reminders, and ShipLogix promos).

4. Third-Party Sharing

We share your information only as necessary to provide our services:

• Carriers: We share shipping addresses and contact info with carriers (UPS, FedEx, USPS, etc.) to facilitate your shipments.

• Service Providers: We share data with hosting providers and payment processors (Stripe/Melio) under strict confidentiality agreements.

• Advertising Partners: We use pixels to show you retargeted ads on Facebook and Google based on your visit to our site.

5. Data Retention & Deletion

We retain your information indefinitely to maintain historical shipping records and for tax/legal purposes. However, you have the right to request deletion.

• Request Deletion: You may request that we delete your personal information at any time by emailing info@shiplogix.io. We will honor these requests in accordance with applicable law (CCPA).

6. California Privacy Rights (CCPA/CPRA)

As a California-based business, we comply with the CCPA. California residents have the right to:

1. Know what personal information is being collected.

2. Delete personal information (subject to legal exceptions).

3. Opt-Out of the "sale" or "sharing" of personal information for cross-context behavioral advertising (retargeting).

4. Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at info@shiplogix.io.

7. Data Security

We implement enterprise-grade security measures, including SSL encryption, restricted employee access to sensitive data, and secure hosting environments to protect your information.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

ShipLogix 21401 Prairie St Chatsworth, CA 91311

Email: info [at] shiplogix.io